Shipping policy

Skinorain Shipping Policy

Thank you for shopping with Skinorain. We are committed to delivering your skincare products safely and as quickly as possible.

Order Processing Time
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping and Delivery
We deliver across South Africa using reliable courier services. Delivery usually takes 2–5 business days, depending on your location.

Please note that delivery times may vary during busy periods or due to circumstances beyond our control.

Shipping Fees
Shipping fees are calculated at checkout based on your delivery location.

From time to time, we may offer free shipping promotions on selected orders.

Order Tracking
Once your order has been shipped, you will receive a tracking number so you can follow your delivery.

Incorrect Address
Please ensure that your shipping address is correct when placing your order. Skinorain cannot be responsible for delays or lost parcels due to incorrect address details.

Damaged or Lost Packages
If your package arrives damaged or does not arrive within the expected time, please contact us so we can assist you.

Contact Us
If you have any questions regarding shipping, please contact us at:

WhatsApp: 0694055544
Email: malesams@gmailcom
Website: www.skinorain.co.za